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Service Technician
New York
Maintenance Electrical - Manufacturing
(CNC) Machining Programming - Manufacturing
JN -022018-3877

Industrial Equipment Service Technician

TxMQ is currently assisting their client in the search for a qualified Service / Field Service Technician for a non-exempt position within the Technical Services department of a reputable manufacturing facility in Chautauqua County, NY.  

REPORTING TO:  Aftermarket Sales & Technical Service Manager
  • Repair, modify, test, and install equipment.
  • Handle day-to-day administrative requests in conjunction with customer requests.
  • Maintain database pertinent information regarding key customers.
  • Maintain Service Department call log.
  • Enter service orders in database and MRP systems while collecting all necessary information.
  • Complete reporting in a timely manner as needed.
  • Handle personal travel arrangements for customer visits.
  • Other duties as assigned.
  • 2 year technical degree in electrical or mechanical technology, or equivalent, with 2 years job-related experience in an industrial environment. 
  • Must have PLC experience and working knowledge of computers, databases, common software programs. 
  • Must be able to learn to use and adapt new software programs.
  • Must have driver’s license and ability to travel overseas if necessary.
Additional skills to include:
  • Language, Mathematical and Reasoning skills such as communicating verbally and/or in writing with other employees, departments and supervision as to work in progress, problems and/or completion; Present information to groups of employees, customers and/or vendors; Add, subtract, multiply and divide basic numbers and calculate percentages, perform advanced mathematical procedures,  and prepare graphs and charts for presentations; Identify work process problems and possible solutions, etc. 
  • Physical demands of the position to include sitting for prolonged periods of time at a workstation, adjust visual focus, reach, stoop and/or bend as needed, climb stairs, some light lifting possible, and travel will be necessary. 
  • The environment is a traditional office atmosphere with quiet noise level, although will venture into manufacturing area on as needed basis. 
  • Hiring rate on this exempt role is competitive.
  • Interested and qualified candidates should submit a Word formatted resume, employment references, and salary history to for immediate consideration.
  • TxMQ would like to extend thanks to all applicants, however, only those that may qualify for the position will be contacted for a preliminary interview screening.
TxMQ, Inc.
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